Return & Refund Policy

Zaragoza Printables

1. Digital Product Nature

All products sold on Zaragoza Printables are digital downloads (PDF files, printable coloring books, and activity books).
Because of this, no physical items are shipped, and products are delivered instantly after purchase.

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2. No Returns or Exchanges

Due to the nature of digital products, all sales are final.
We do not accept returns, exchanges, or cancellations once the file has been downloaded.

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3. Refund Eligibility

Refunds may be considered only under the following conditions:

• You purchased the same item more than once by mistake
• You are unable to download or access the file
• The file is corrupted or damaged and cannot be opened
• You received the wrong file

If any of these apply, please contact us within 7 days of purchase.

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4. Non-Refundable Situations

We do not offer refunds for:

• Accidental purchases
• Change of mind after purchase
• Lack of knowledge on how to use digital files
• Printing issues caused by incorrect printer settings
• Expectation mismatch (please read descriptions carefully before buying)

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5. Need Help?

Your satisfaction matters to us. If you experience any issue, we’re happy to help!

📩 Contact us at: [your email here]
Please include:

• Your order number
• A clear description of the issue

We typically respond within 24–48 hours.

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6. File Usage

All products are for personal use only.
You may NOT:

• Resell, redistribute, or share the files
• Upload them to other platforms

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7. Policy Updates

Zaragoza Printables reserves the right to update this policy at any time without prior notice.

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💡 Pro Tip (for your store)

Add a short version of this on your product pages like:

“Due to the digital nature of this product, all sales are final. Please read the description carefully before purchasing.”